Request a Refund

We're sorry to see you go. Please enter your email address to start the refund process.

Refund Request

Enter the email address you used when making your purchase. We'll send you a secure link to process your refund.

What happens next?

  • 1.We'll look up your orders using the email address you provided
  • 2.You'll receive a secure email with a link to view your eligible orders
  • 3.Select the order(s) you'd like to refund and provide a reason
  • 4.We'll process your refund within 5-10 business days

Refund Policy

Refunds are available for orders within 30 days of purchase, before the estimated delivery date. Physical rewards that have already shipped cannot be refunded unless defective. Digital rewards are generally non-refundable unless there are extenuating circumstances.